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Client Experience Reviews

Client Experience Reviews– Align Custom Fit Footwear & Footcare Mississauga

Client Experiences

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5 star review

Today, I went to Align Orthotics after years of forgetting to get a new pair of Orthotics. I had a fantastic experience! From scheduling to getting settled in, the experience was great. When I first arrived, I was warmly greeted by Alexis. She helped me settle in, brought me water and helped with shoe sizing! She brought me in to see Claudia, the chiropodist I’d be working with. Claudia was an absolute joy and was extremely knowledgeable. She highlighted many things I didn’t know and evaluated my shoes and current orthotics. She also recommended some fantastic shoes to replace my old ones. The receptionist, Isa, was also very friendly and excellent with follow-ups! I had such a great experience at Align! I plan to buy more shoes from them! Thank you, Align Team!

-Samantha Yiu

5 star review

The clinic truly provides a premier experience for any type of foot care. When I came in I had a warm and friendly greeting from Frances even offering me an espresso while I waited. During my visit, I had the pleasure of being attended to by Darius, who conducted a thorough analysis not only of my foot mechanics but also extended it to the lower body. This comprehensive approach ensured that the orthotics recommended were precisely tailored to meet my specific needs. Having had less-than-ideal encounters with orthotics in the past, I am truly impressed by the client centered approach that is taken. The care and attention to detail exhibited by the staff, coupled with a commitment to addressing individual concerns, have truly made a positive difference in my experience.

-Austin Paliga

5 star review

Service has always been fantastic. Claudia was very patient, knowledgeable and after a thorough examination recommended the correct orthotics / footwear to help alleviate pain causing issues. Great selection of shoes/ sandals/ compression socks etc. Big shout out to Kaye , Sheila and Darius as well who make you feel very comfortable and help you through the whole process. Amazing !!! Will definitely continue working with the Align team.

-Mark Rego

5 star review

After going to many different Chiropodists and Orthotic businesses the last 20 years, the align team was the first to tell me I had one leg a little longer than the other. The inserts fit perfect, its like I am not wearing insets at all. Many medical issues with my feet were addressed by the team. Claudia is very knowledgeable in her field. It is not worth going cheaper, it only creates more issues with my foot health.

-Bruce Law

5 star review

My husband and I had a great experience at Align! We had a detailed body align assessment by Claudia who identified some areas that will negatively impact our ease of movement. She recommended orthotics to help alleviate these pain causing issues and helped us chose the best footwear. We’ll be back next week for the medical pedicure at the foot spa. Overall wonderful service and knowledgeable and helpful people!

-Cathy Parry

5 star review

The guy in front (forgive me for not getting his name) was accommodating and friendly. Claudia explained my situation and treatment thoroughly. She made sure that everything was clear to me. Ambience and place was nice and clean. Overall, I had a great experience with Align. Highly recommended!

-Kriz Lizardo

5 star review

Amazing experience, yet again; right from the location to the receptionists to the practicioners. They make you feel comfortable throughout your stay and beyond. Brendon and Darius both are awesome; they give you your due time, understand your issue and help you out with the right treatment. They also have some pretty nice collection of shoes which are medically approved, nice looking and comfy at the same time. I like this place and would recommend to at least visit once if you are facing any problems.

-Farhan Khan

5 star review

Amazing experience at Align! Brandon taught me so much about my feet and Kerminique was excellent with assisting me with footwear! Highly recommend anyone to go there if you would like to walk in style and comfort!

-Cathy Cooke

5 star review

Been going to this clinic for a couple of years now, and it's been a positive experience each time. I've tried many different providers since I was a teenager and Align has shown the most interest in actually resolving the issue rather than just doing the yearly orthotics. They are a bit more expensive as a result but worth it in my opinion.

-Jvalant Dave

5 star review

Darius and his team were simply fantastic. A welcoming environment with great service and wonderful products. Thanks to Frances as well for looking after us as clients. Much appreciated!

-Kunal Jagoowani

5 star review

I had my assessment done for flat feet issue. Brandon is very knowledgeable and help understand my biomechanics in depth. He also helped me shop better shoes for my feet. Great experience and totally recommend even for general shoe shopping.

-Ankit Solanki

5 star review

I did a Body Align Assessment with Chiropodist Claudia and she was very through, listened well, so helpful and knowledgeable! It’s amazing what she notices from your walk and stance! The space is bright, modern and inviting. All team members were very nice!

-Ingy Dee

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